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NOTE: We reply promptly to customer support e-mails 7 days per week / 365 days per year.

Behind this website are real people ready to answer any questions you may have about our products or policies. They're manager level employees with deep product knowledge and a talent for written communication. They're our best people.

Have a question? The Frequently Asked Questions page provides instant answers to common questions. Don't see your question on that page? E-mail us. Have a basic question you need answered quickly? Chat with us.

If at any time you believe you're not getting the support you need from us via e-mail or LiveChat, simply ask us to give you a call and we'll be happy to do so!

E-mail us


Use e-mail for thorough replies to all questions (big or small) in 4 business hours or less (usually much faster).

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Chat with us

Use LiveChat for quick replies to basic questions. We’re online as much as possible between 9am - 5pm Central Monday - Friday (excluding holidays).


Request a phone call


We use e-mail and LiveChat for most of our customer support because we’ve found both to be very effective–written communication is a real strength of ours. But we also understand that sometimes questions are best answered by phone. If you would rather we call you, simply click the button below. As a general rule, we’ll give you a call within 4 business hours.

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